We apply the ethics and principles of our Code of Conduct in delivery of our services to each and every client:

• Honesty (make realistic deadlines, meet them, and don't tell someone you can do something if you can't)
• Integrity (if you make a promise - keep it)
• Fairness and Flexibility (pass savings on to the client, adjust service packages to accommodate the client)
• Accountability (take responsibility and if you make a mistake rectify it and compensate the client)
• Empathy and Perspective (listen to the client, understand the client perspective)
• Respect (treat the people you deal with as you would wish to be treated)
• Efficiency (relentless pursuit of the most efficient service delivery methods)
• Vision (new ideas and problem mitigation are vital to effective service delivery)